1. Information We Collect
We collect only the minimum information necessary to provide our services:
- Account Information: Name, email address, company name, phone number provided during registration.
- Merchant Data: Business credentials, product information, certification documents submitted by onboarding merchants.
- Usage Data: Page visits, product comparison behavior, search queries — anonymized statistical information.
- Communication Records: Email correspondence and customer service interactions.
2. How We Use Information
- Provide, maintain, and improve platform services
- Process merchant onboarding and product reviews
- Send service-related notifications and updates
- Analyze usage trends to improve user experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information to third parties. We may share in these cases:
- Service Providers: Trusted partners (payment processing, email delivery, analytics) — only as needed for their services.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfer: In case of merger or acquisition, your information may transfer as an asset.
4. Data Security
- All data transmission uses SSL/TLS encryption
- Sensitive information is encrypted at rest
- Regular security audits and vulnerability scanning
- Employee access is limited to minimum necessary
5. Data Retention
We retain your personal information for as long as you maintain an account. After account deletion, we will delete or anonymize your data within a reasonable period, except where required by law to retain it.
6. Your Rights
Under applicable laws (including GDPR and CCPA), you have the right to:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate personal data.
- Erasure: Request deletion under certain conditions.
- Restriction: Limit processing under certain conditions.
- Data Portability: Receive your data in a structured format.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, contact privacy@compare2best.com. We will respond within 30 days.
7. Cookies
We use essential cookies to ensure platform functionality. See our Cookie Policy for details.
8. Policy Updates
We may update this policy from time to time. Material changes will be notified via email or prominent platform notice. Continued use constitutes acceptance.
9. Contact
For privacy-related questions: privacy@compare2best.com